Shipping policy

Shipping Policy – Skinora

At Skinora, we are committed to delivering your skincare essentials safely, quickly, and efficiently across Pakistan.

🚚 Order Processing

  • Orders are processed within 1–2 working days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During sales, promotional campaigns, or public holidays, processing times may be slightly extended.

📦 Delivery Time

  • Major Cities: 2–4 working days
  • Other Areas: 3–6 working days

Delivery times are estimates and may vary depending on courier operations, weather conditions, or unforeseen circumstances.

🇵🇰 Delivery Coverage

Skinora currently offers nationwide shipping across Pakistan. Delivery availability may vary in remote or courier-restricted areas.

💳 Cash on Delivery (COD)

  • Cash on Delivery is available in most areas of Pakistan.
  • Orders may require confirmation via call or WhatsApp before dispatch.
  • Unconfirmed orders may be cancelled for security purposes.

💰 Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.
  • Free shipping promotions may be available on selected orders or campaigns.
  • Any applicable shipping fee will be clearly displayed before checkout.

📍 Shipping Information

Please ensure that your delivery address and contact details are accurate when placing an order. Skinora is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

📲 Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp to monitor your shipment status.

⚠️ Delays & Exceptions

While we strive to deliver all orders on time, delays may occasionally occur due to:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • High order volumes during sales or launches

If a significant delay occurs, our support team will keep you informed.

📞 Need Assistance?

For any shipping-related questions or order support, please contact the Skinora customer support team through our official WhatsApp, email, or social media channels.

Thank you for choosing Skinora — where premium skincare meets a seamless shopping experience. ✨